KB Coaching & Consulting LLC > Services > Groups & Teams
Group and Team Development
"Improving Group, Team, and Organizational Performance One Conversation at a Time."
Organizational effectiveness is typically seen as a constant calibration of product, price, supply chain, sales, customer satisfaction, etc. However, what actually drives team, group and individual effectiveness is a complex web of hidden interactions between people. Conversations quite simply, are how business actually gets done. Research indicates that the quality of conversations correlates positively and strongly to employee engagement, trust in leadership, retention, innovation, improved-decision making, and team success.
Top 5 causes of conversational 'pain' in teams
Team Dialogue Indicator™
Great conversations power great teams
The consequences of poor dialogue in teams and groups are only too well known – a lack of challenge and open debate leading to poor, sometimes catastrophic, business decisions; reputation threatening issues not being discussed; meetings being viewed as necessary rituals rather than as opportunities to gain new insights. Yet despite this, very few leadership teams actively look at the quality of the conversations they have.
Team Dialogue Indicator™ is a unique diagnostic tool that allows teams and groups to reflect on their conversational habits and patterns as a first step to identifying improvements.
Developed in conjunction with faculty from Ashridge Business School and based on established theories of dialogue, the instrument assesses a team’s conversational patterns under six headings:
The Team Dialogue Model
'In a Knowledge Economy, conversations are the most important work'
- Alan Webber, Founder of Fast Company
3 Core Dimensions
Voicing: How comfortable are team members to express opinions and to challenge each other?
Inquiry: How keen are they to understand the views of others?
Productivity: How useful and productive are conversations?
3 Influencing Dimensions
Power: What is the role of power and hierarchy in typical conversations?
Structure: How tight and focused are typical conversations? How much scope is there for flexibility?
Attentiveness: How attentive and present are people in conversations?
The Process
The process is quick, efficient and cost effective.
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Team members complete online questionnaire;
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The findings are analyzed and summarized in a report; and
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The team attend a 2-3 hour debrief session led by a highly experienced facilitator to have a conversation about the implications of the findings and agree on an action plan.
For more information on how to get your team communicating more effectively, contact Karen Boskemper.
Certified Integral Facilitator
Karen is a certified Integral Facilitator® who combines masterful facilitation with leading insights from the fields of developmental psychology, neuroscience, meditation practice, and integral theory.
Certified Integral Facilitators® are skilled facilitative leaders who impact the quality of groups, teams, communities and organizations by creating the conditions for deeper, more satisfying and more efficient engagement and collaboration.
As a certified IF Facilitator Karen embodies:
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Deep and stable presence
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Access to greater consciousness and a wider range of perspectives
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Facility for engaging cultural depth and diversity
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Sensitivity and skill in working with multiple worldviews and personality styles
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Precise and discerning use of awareness and attention to influence group dynamics
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The ability to perceive and work with subtle dimensions of human interaction polarity and group energy
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Fearlessness, responsiveness, and clarity of purpose
As a certified IF Facilitator Karen demonstrates the following group/team competencies:
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Personal awareness, stable embodied presence and multi-modal perspective taking
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Responsive command of group dynamics including shifting emotional states
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Creates coherence and shared intention – including visions, goals and objectives
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Negotiates complex, entrenched conflicts
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Identifies and transmutes individual and group shadow
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Applies supportive and efficient structures and methods for organizing group work